Approach

When you work with me you can be assured of the highest standards of mediation, facilitation and training. Please take a look at what my clients say about working with me.

Independent

Listening to everyone involved is crucial to resolving issues. I use active listening to give each person a chance to share their views, allowing them the space to be heard and understood without fear of being judged or criticised.

Professional

I provide a calm, structured approach to mediation, facilitation and training. I create a comfortable and safe environment that encourages individuals to talk openly and honestly in order to learn, resolve conflict and move on with their life or career.

Confidentiality

My services are completely confidential. I am experienced in mediating sensitive issues in high profile organisations, such as employee grievances and disputes at senior and executive level.

Tailored to Fit

No two clients are the same. I adapt all my services to suit each individual organisation, the people involved, and the outcomes the client would like to achieve.

How it works

Please call me for a free no-obligation consultation to see if I am the right fit for you and your needs.

"Let's Talk"

1. An initial telephone call to establish your individual needs and what each party wants to get out of the meeting or training session.

Face-to-face

2. A follow-up face-to-face meeting to outline the process and agree the meeting or training outcomes.

Training Courses:

With a firm understanding of your training needs and desired outcomes, I design the training to your specification.
I use a variety of teaching styles to embed the learning, including:

  • Presentations
  • Pair work
  • Small group work
  • Reflective practice
  • Whole group discussions
  • Quizzes
  • Active skills practice

Sessions are designed to be highly participatory and fun.

See my Training Courses

Additional support for mediation clients

I can provide optional additional support to help each party to prepare for the meeting and open up the channels of communication. We can meet in person, by phone or online meeting.

A mediation session generally lasts approx. 3 hours. Each individual is given the space to be heard and understood. Concerns are addressed and the meeting outcomes are agreed.

Please contact me to find out more.