How to be clear about your role – and why you need to be
Over the years I’ve noticed that many disagreements at work begin with confusion about a person’s role and the expectations of the role. Often this has been going on for years and people are left floundering, getting on with the job to the best of…
Why the small things matter in communication
In working with people as a mediator I’ve noticed a pattern about how differences turn into conflicts. Usually, there is a single important event that happens between two people. It can be something said or done, or an e-mail or text message. I call this…
What the best football teams can teach us
Our household is alive with World Cup fever. I have to admit that I love a bit of football and enjoy watching the game. As a teenager I was a keen Aston Villa fan. I even had a season ticket for a couple of years…
Why you need to be a bit selfish sometimes
As well as running my own business, I am a mother of two young children, a wife, daughter, sister, friend. I have an allotment to tend, a lodger who I cook for half the week and I am part of a spiritual community. It is…
3 tips for talking about thorny issues in your relationship
I knew that my husband and I needed to talk about money, so I brought it up. It did not go well. We had an argument that left an atmosphere. Although we discussed one topic, there were several other key areas not even broached and we…
National Anti-Bullying Week
As National Anti-Bullying Week approaches from 13th-17th November I am highlighting the value of playground buddies in schools to support the creation of a culture of kindness, empathy and cooperation. Read more about it here: Press release – Nip playground conflict in the bud this…